Simple, transparent and hassle-free
Return window from receipt date
Free return for defective items
Online request, pickup at home
•Within 30 days of receipt
•Item unused, unwashed, all tags intact
•Original packaging (if applicable)
•Accompanied by order confirmation
•Free return/exchange for defective items
•First size/color exchange is free
Log in and submit an online return/exchange request
Pack the item and attach the return slip we provide
Refund within 5–7 business days after inspection
•Items worn, washed or altered
•Items missing tags or packaging
•Sale items (unless defective)
•Custom or made-to-order items
•Intimate apparel for hygiene reasons
•We inspect all returned items before processing
•Refunds credited to original payment method
•Cash refunds for COD orders within 5–7 days
•Contact us if you have any questions